Customer Service Careers - Jacksonville, FL

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There is no more exciting place in financial services than prepaid cards, and prepaid is what FSV is all about. With a decade of experience, FSV is a leader in delivery of prepaid program management and processing services. We process hundreds of programs and millions of cards each year so, while many companies are downsizing, we are growing and looking for talented professionals to join our team.

Customer Service Representative Job Description
At FSV, we recognize that Customer Service Representatives are more than a number - you are an individual and a contributing factor to the success of our company!

We are looking for exceptional Customer Service Representatives to join our Jacksonville, FL, Client and Cardholder Service Center. We operate 24x7 with flexible full-time, part-time, day, and evening hours. FSV offers competitive salaries and excellent benefits.

Our Customer Service Representatives enjoy:

Flexible full and part-time positions
Premium pay for bilingual Spanish/English fluency
Business casual work environment
Extra benefits include short-term disability, long-term disability and supplemental health policies to name a few
Convenient location - between I-95 and JTB; also near city bus route stop!
No telemarketing
Opportunities for advancement
Paid training

Customer Service Center Specialists assist customers and clients with questions and information regarding individual prepaid cards. This position is responsible for 1st level support and problem resolution. We are looking for Customer Service Center Specialists with 1-2 years experience. Call center experience is preferred but not required. Please send resumes (MSWord or PDF) to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

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